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Showing posts with the label Speak to the Manager

Karen

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I have long known what a "Karen" is because of the abundant memes to be found on the internet but I have never seen one in action until tonight. My wife and I were at "Once Upon A Child" (a children's clothing store). We were waiting in the checkout line with three other sets of customers and a woman at the front counter was arguing with the cashier over the return/exchange of a pair of pants. After several minutes, this Karen demanded to speak with manager. The manager came over, listened to the Karen's complaint, politely informed her "Yes, these are a different price" (which turned out to be a difference of 41 cents), but sensing that Karen was too dense and/or belligerent to understand just said "don't worry about it", traded her the pants and sent the Karen on her way. The whole exchange ended up taking close to 20 minutes, during which time, the Karen simply refused to listen to anything the cashier had to say...